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EZ Rewards

Terms and Conditions

Programme Rules and Regulations

  1. All aspects of the EZ Rewards Programme, as set out on the programme website form part of the rules and conditions of the programme.
  2. Membership criterion is defined, as an individual who is an active member of E Zone. An active member is an individual who has used E Zone’s shipping services at least once in the previous six months.
  3. All current members of E Zone will be automatically registered into the new EZ Rewards Programme. To be active in the EZ Rewards Programme, all members will have to agree to the terms and conditions of the EZ Rewards programme which are located on the EZ Rewards website. All members will have to accept insurance on their shipments in order to be awarded EZ Rewards points.
  4. E Zone and the EZ Rewards programme administrator presents this programme in good faith and shall in no way be liable for any failure on their part to complete the programme, which may result from any cause whatsoever.
  5. Participation in the EZ Rewards Programme is subject to the stated rules and conditions and failure to comply with these rules including any abuse of the reward earning criteria or any misrepresentation of information to the Programme Administrator or E Zone, will, without limiting the Programme Administrator’s or E Zone’s rights, result in termination of membership in the Programme.
  6. The Programme Administrator and E Zone reserve the right to amend any part of the programme at any time and to extend or terminate the EZ Rewards Programme without prior notification. In this event, the Programme Administrator and E Zone shall not be held liable for any loss or damage suffered by members resulting from such withdrawal, cancellation, variation or change.
  7. E Zone, the Programme Administrator and all agencies associated with the Programme abide by all federal and state privacy and data protection legislation.  Data collected can only be used for the purpose it was intended and cannot be passed on to third parties.
  8. It is the responsibility of the Participant to advise the E Zone of any change of address/contact details.
  9. The allocated E Zone membership number is unique and exclusive to the Programme member and is not transferable. All E Zone purchases must include the member’s number to earn EZ Rewards points. It is the responsibility of the Programme member to enure that his/her membership number is allocated to each E Zone purchase.
  10. Member must have accepted insurance in order to be awarded EZ Rewards points.
  11. Individual EZ Rewards points may be subject to random audit procedures at the discretion of the EZ Rewards Programme Administrator during or subsequent to the completion of the programme. If serious discrepancies emerge during an audit the member will, without limiting the Programme Administrator or E Zone’s rights, result in termination of membership in the Programme.
  12. EZ Rewards points will expire if you don't earn or use points through your account at least once every 12 months. Point value of rewards offered in the EZ Rewards Programme catalogue is based on current market pricing and is subject to change.
  13. The EZ Rewards Programme commences on 1st October 2010 and is ongoing until terminated by E Zone and the Programme administrator at their absolute discretion.
  14. All rewards are subject to availability and the Programme Administrator and E Zone do not guarantee or warrant in any way that the rewards offered under the programme will be available. In the event that an advertised reward is not available, a suitable substitute will be made. Images used in the catalogue are used to illustrate a product category therefore the actual models delivered may not match the image exactly.
  15. EZ Rewards cannot guarantee delivery of rewards within a specific time period, especially during the Christmas season.
  16. Shipping and import charges associated with any reward redemption are the responsibility of the programme participant.
  17. If an item arrives damaged please report it immediately to Programme Headquarters at, who will arrange for the item to be repaired or replaced
  18. Rewards cannot be converted into cash and are not transferable.
  19. E Zone and the Programme Administrator shall not be liable for any loss or damage whatsoever suffered (including, but not limited to, indirect or consequential loss) or personal injury suffered or sustained as result of rewards claimed, except for any liability, which cannot be excluded by law. If any reward arrives damaged please contact your local E Zone agent and they will assist with the appropriate steps to replace your reward.
  20. Liability for a Tax (including any applicable FBT and income tax) on any benefits provided to members in this Programme are the sole responsibility of the member and should contact their accountant or taxation adviser in this regard if required.
  21. EZ Rewards points are awarded for each airway bill. Bonus points are awarded for packages weighing over 10 pounds. The points will be available for redemption when programme headquarters have been sent the weekly data file from E Zone.
  22. Travel rewards do not include applicable taxes imposed by a government or authority that are in addition to the cost of the tour component. Taxes that are not included will be fully detailed upon redemption.
  23. Every week E Zone will notify EZ Rewards Programme headquarters of services purchased by programme participants during the previous week. These  services will be converted into EZ Rewards points and available for redemption once posted onto the EZ Rewards website.
  24.  E Zone and the Programme Administrator reserve the right to change the Programme reward criteria, and the rewards themselves, during the Programme.
  25. The EZ Rewards Programme Administrator’s decision on reward allocation is final and no correspondence will be entered into. In relation to the interpretation of the Rules & Regulations and any phrases in this Programme, the decision of Programme Administrator is final.
  26. Each week, when point scores have been calculated, a progress statement will be produced detailing the Programme member’s individual points. Progress Statements can be viewed on the EZ Rewards Programme website located at
  27. Any point discrepancies need to be directed to Programme Headquarters at with the detail and nature of the discrepancy. Please allow two days for Programme headquarters to resolve a query. If a member’s point score is incorrect their details will be amended and they will be issued with a new progress statement.